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Great Lakes Motorcoach

4.7

Based on 93 reviews

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Anne Valentine

16:31 20 Oct 25

Very easy to book reservation. Bus drivers are always great..

Response from the owner20:10 20 Oct 25

Thank you, Anne, for your wonderful review! We're thrilled to hear that booking was easy and our drivers made a positive impression. We look forward to serving you again soon!

Dryboat USA

16:26 20 Oct 25

Our Woman's Life Group had 43 women on a Bus Trip to 3 wineries up north along with a stop in Traverse City to shop and eat! The Bus ride there and back was perfect. We loved our driver!!!

Response from the owner20:10 20 Oct 25

Thank you for your wonderful review! We're thrilled to hear that your group enjoyed the winery trip and appreciated our driver. We look forward to serving you again in the future!

Rick George

15:35 20 Oct 25

The Vintage Car Club of Holland just returned from an overnight trip. It was amazing! Your bus was perfect and your driver, Joe Seidl, was extraordinary. He took really good care of us. Everything about the trip was perfect and his service was paramount. You’ve earned our admiration and repeat business.

Response from the owner20:10 20 Oct 25

Thank you, Rick, for your wonderful feedback! We're thrilled to hear that you enjoyed your trip with us and that Joe provided exceptional service. We look forward to serving you again soon!

Margaret Cady

18:58 16 Oct 25

Great Lakes Motorcoach is Great! We used them for a company event, and they were very patient with me organizing the number of buses needed and a few last-minute changes. Great Company, Highly Recommend!

Response from the owner20:19 16 Oct 25

Thank you, Margaret, for your wonderful feedback! We're thrilled to hear that our team was able to assist you with your event. Your recommendation means a lot to us!

Caryn Toering

14:39 14 Oct 25

Absolutely top notch, clean bus, clean restroom and great energetic Bus Driver, was early and totally engaged our group. Highly recommend.

Response from the owner20:23 14 Oct 25

Thank you, Caryn, for your wonderful feedback! We're thrilled to hear you enjoyed your experience with our clean bus and engaging driver. Your recommendation means a lot to us. Safe travels!

Rich Coleman

02:14 30 Sep 25

Great Lakes Motorcoach was a pleasure to work with! I dealt with Lindsay mostly and she was knowledgeable and helpful from the first time we spoke.
I was in charge of the buses for our SW Michigan Destination Wedding and GLM could not have made it any easier. I had a lot on my mind and Lindsay's planning and clear communication set my mind at ease. Although I didn't personally ride on the bus, all reports were positive and in the end, all of my guests were picked up when and where they were supposed to be picked up from and were dropped off when and where they were supposed to be dropped off!
Lindsay and GLM delivered the service they promised and that gave me peace of mind to focus on my toast! Thank you!

Response from the owner04:56 30 Sep 25

Thank you, Rich, for your wonderful review! We're thrilled to hear that Lindsay provided exceptional service for your wedding transportation. Your peace of mind is our priority, and we appreciate your trust in us.

Brian Hauenstein

17:14 16 Sep 25

Took great care of our group of 400 all weekend long. Very accommodating!

Response from the owner20:17 16 Sep 25

Thank you, Brian! We're thrilled to hear that our team provided excellent service for your group. Your satisfaction is our priority, and we look forward to serving you again in the future!

Nicole Smith

16:30 09 Jul 25

Great experience with Great Lakes Motorcoach. We used them for our wedding and it was the most reasonable option that had busses available for what we needed. They were also very responsive pre- and post-event date.

Response from the owner00:01 15 Jul 25

Thank you for choosing Great Lakes Motorcoach for your special day! We are delighted to hear that you had a great experience with us and that we could meet your needs. We appreciate your kind words and look forward to serving you again in the future.

What we offer

Modern Bus Fleet

Professional Dressed Drivers

Professional Drivers Meeting or Exceeding National Standards

We Proudly Serve

Grand Rapids
Muskegon
Holland
Kalamazoo
Detroit
Midland
Saginaw
Lansing
Anywhere in North America

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CONTACT US

Lets get your next adventure started. Contact us today to book your charter bus service to begin making the adventure smoother for all involved.

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Address:

3933 3 Mile Road NW

Grand Rapids, MI

Telephone:

(616)791-8831

Email:

info@greatlakesmotorcoach.com

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Feedback and Ratings for Great Lakes Motor Coach

At Great Lakes Motor Coach, we value your feedback as it helps us enhance our services and ensure customer satisfaction. By sharing your experiences, you contribute to our commitment to excellence in the motor coach industry.

Your ratings and comments are crucial for us to understand what we are doing well and where we can improve. We encourage all customers to take a moment to provide their insights, which will directly influence our service offerings and customer experience.

How to Rate Your Experience

Rating your experience with Great Lakes Motor Coach is simple and user-friendly. You can use our star rating system to quickly express your level of satisfaction, followed by an optional comment to elaborate on your experience.

Whether you had a great journey or encountered challenges, your feedback is essential. Detailed comments help us identify specific areas for improvement, ensuring that we can address any issues and maintain high service standards.

Why Customer Feedback Matters

Customer feedback is a vital component of our business strategy at Great Lakes Motor Coach. It not only helps us gauge customer satisfaction but also provides insights into market trends and customer preferences.

By analyzing feedback, we can make informed decisions about service enhancements, staff training, and operational adjustments. This continuous improvement cycle is key to our mission of delivering exceptional travel experiences.

Explore Other Services Offered

In addition to motor coach services, Great Lakes Motor Coach offers a range of travel solutions designed to meet the diverse needs of our customers. From charter services to group travel arrangements, we strive to provide a comprehensive travel experience.

Explore our various offerings on the website, including corporate travel, event transportation, and customized travel packages. Each service is tailored to ensure comfort, reliability, and satisfaction for all our clients.